Pacejet Service Status

As part of Pacejet 24x7 operations management, this page will be updated with any issues concerning Pacejet cloud system operations. Fast-changing information will be posted here quickly to keep you updated proactively.


Pacejet Cloud Services: All systems operating normally

7-20-18 @ 5:35 pm EDT: Version 18.2 deployment has been rescheduled for next Tuesday (7-24). The update introduces API v2.0 with a new ShipmentStatus endpoint, a new Freight Auditing module for initial limited availability, corrections and usability improvements, and dimensioner support with Cubi-scan. Please see release notes in Help for additional information.


The Pacejet application support team can be reached by phone at 877-722-3538 (Option 2) or by email at between the hours of 8:00 am and 8:00 pm (EST) Monday through Friday. Be sure to contact the application support team with any questions by one of the below methods:

Toll Free: 877-722-3538 (Option 2)



8760 Orion Pl Suite 200,
Columbus, OH 43240
(877) 722-3538
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