We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
These purposes are described below in further detail.
To communicate and respond to your requests and inquiries to Pacejet
If you get in touch with us (such as by submitting contact forms on our sites, sending an email or by visiting social media platforms), we process information about you to communicate with you and to respond to your requests or other inquiries.
To deliver functionality on our sites and for their technical and functional management
When you choose to register with us (such as to make use of our services), we need to process the personal information provided by you so that we can create and manage an account for you. Upon creating your account, we will send you your login information. This personal information enables us to administer your account, for example by changing your password for you.
To engage in transactions with customers, suppliers and business partners and to process orders for Pacejet products and services
When you access Pacejet services, you or your applications may send shipping data such as a ship-from address, ship-to address, carrier services, product information, pricing and other data which we may retain to respond to your service requests and improve our services. This information may be transmitted to third parties, such as carriers, to provide services on your request. Additionally, when you access Pacejet services, you or your application may send data from your Enterprise Resource Planning (“ERP”) software, Warehouse Management Software (“WMS”), accounting systems, or other business applications which we may retain to respond to your service requests and improve our services.
To analyze, develop, improve and optimize the use, function and performance of our sites and products and services
We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our services and products, including for quality assurance and training purposes, as well as for marketing and sales campaigns.
To manage the security of our sites, networks and systems
We may collect site use data for security and operations management to help keep our site, networks and systems secure, or to investigate and prevent potential fraud, including cyber-attacks.
To comply with applicable laws and regulations and to operate our business
In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.
Sharing within Pacejet
Information about you may be shared throughout Pacejet’s organization.
Pacejet employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.
Sharing with third parties
We may share personal information with the following third parties for a business purpose:
In the event the third party which receives personal information is Amazon.com Inc, please note: Amazon.com, Inc. requires Pacejet to comply with its Data Protection Policy for Merchant Web Services related to the retention of personally identifiable information (PII). As such, data captured on Amazon orders only will be automatically overwritten by Pacejet. Through this process, PII will be destroyed and non-recoverable in adherence to Amazon guidelines
Pacejet takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of information. These include internal reviews of our information collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where personal information is stored. Pacejet restricts access to personal information to Pacejet employees, and agents as stated herein. These individuals are bound by confidentiality obligations and may be subject to discipline, termination or prosecution in the event they fail to meet their obligations.
Cookies and similar technologies (e.g., pixels tags and device identifiers) are used by Pacejet and our advertising technology partners to recognize you and/or your device(s) on, off and across different services and devices for the purposes specified in Section 5 above.
We provide multiple choices in respect of the information we process about you:
If you are a California resident, you may request that we:
We will respond to your request consistent with applicable law. If you are a California resident, you may obtain information about exercising your rights, as described above, by contacting us at DPO@3gtms.com.