Monday, February 06, 2012
Pacejet Professional Services
Minimize

Pacejet’s professional services organization provides many types of services designed to help you maximize the return on your logistics technology investments, including:

  • Business system evaluations and audits
  • Business needs analysis
  • Business process documentation
  • Technical documentation
  • End-user training materials
  • System implementation services
  • Project management
  • Operational Audits
  • Project team and end-user training
  • Hardware system survey, analysis and recommendations
  • IT system integration services
  • Custom software requirements analysis and documentation
  • Mobile workforce solutions consulting
  • B2B system rollout consulting services
  • Upgrade, conversion and migration services

For over 20 years, Pacejet has worked with Manufacturers and Distributors of all shapes and sizes.  Our professional services resources boast many certifications including MBA, CPA, CPIM, as well as an average of 15 years of project management and business process consulting experience per individual. 

 

Over the years we’ve implemented, managed and audited hundreds of IT projects. We have gained a deep knowledge base of best practices by working with hundreds of customers worldwide. Our consultants know your industry, understand your challenges, and have first-hand experience with solving them.

 

We combine this experience with a commitment to your success by providing solutions that are tailored to your individual needs. Pacejet is proud of the relationships we have with our customers, and we understand that maintaining those relationships is as important as providing our effective, real-world business solutions.

 

We thrive on solving your toughest issues and work constantly on expanding our tools and skills in order to keep pace with our customers' needs


  

Pacejet Support and Helpdesk Services

Pacejet offers a full complement of support resources including phone support, email support, a customer self-service web portal, and an online case tracking system.  Access to Pacejet support resources is included in your annual maintenance and support agreement or as part of your on-demand subscription.

To help us serve you better please have the following details available when you contact Pacejet for assistance: application and version, operating system and service-pack, web browser version, mobile web browser version, and any specific conditions or screenshots.

Pacejet Email Support pacejetsupport@pacejet.com

Pacejet Helpdesk (877) PACEJET or (877) 722-3538
(Support hours are from 9am to 6pm EDT, M-F)

Pacejet Customer Portal http://Customer.Pacejet.Us

Pacejet Case System http://Support.Pacejet.Biz

Please contact us for more information or questions regarding Pacejet support services or policies.

Copyright 2009-2011 Pacejet Logistics, Inc.
);